Frequently asked questions

We have compiled an overview of our guests' most frequently asked questions here. If the desired response is not listed, we look forward to your contact request.

How to get there

You can reach our hotel quickly and easily coming from the main train station in Offenburg. At the exit of the train station building, go left past the bus station and then turn right onto “Philip-Reis-Straße.” Turn left at the end of this street and the hotel will be on the right hand side of the street in approximately 50 metres.

Take the A5 exit for Offenburg. Follow the green sign postings toward “Hotel Route 2”. On the Kinzigbrücke (Kinzig Bridge) turn left onto “Freiburger Straße” in the direction of the “Bahnhof” [main train station]. Follow the route of Freiburger Straße for approximately 1.5 km until you pass the Shell petrol station. At the next junction, turn right onto “Okenstraße” in the direction of the “Zentrum” (the city centre) or “Bahnhof” (main train station). Keep in the lane on the right hand side on “Okenstraße.” After this becomes one lane, the EHM Hotel Offenburg City will be on the right hand side of the street in approximately 100 metres.

The Strasbourg/Entzheim airport is located roughly 25 minutes away from the hotel by car. The Karlsruhe/Baden-Baden airport “Baden Airpark" is 30 minutes away and Basel/Mulhouse “Euro Airport” is 80 minutes away by car.

Yes. Our guests can park for a fee on the hotel’s parking lot depending on availability. A bus parking is also located directly beside the hotel and may be used by our guests depending on availability.


On the day of arrival the room is free to move into from 3 pm and you can stay in the room until 11 am on the day of departure.

Yes. Pets can stay in the room of their owner for €10 per pet, per night. This fee does not include caring for/food for the pet.

  • Children from 0 - 6 years old can sleep in the same bed as their parents for free and also enjoy a free breakfast.
  • Children from 7 - 12 years old pay a price of €20 per night, including breakfast. Depending on availability, we can provide you with an extra bed.

These discounted prices apply for a maximum of one child per room and this offer is only available upon request.

You can pay for our services using Visa, American Express, MasterCard and EC Maestro cards.

As well as a breakfast buffet, we offer our guests regional specialties, small snacks and exotic drinks in the hotel restaurant. The opening times are:


  • Monday to Friday: 6.30 am - 10 am
  • Weekends and public holidays 7 am to 11 am


  • Monday to Friday: 6 pm - 10.30 pm
  • Sundays and public holidays: closed

Yes. A sauna is available at the hotel and can be heated up for you upon request. 

Yes. Our guests can use the Wi-Fi free of charge throughout the hotel.


The hotel is located only a few metres away from Offenburg’s historic city centre. From here, you can discover the city’s tourist attractions on foot. Europa Park in Rust and the French cities of Strasbourg and Colmar are perfect for a day trip. The nearby Black Forest is a paradise for undertaking outdoor activities and exploring nature. Discover more excursion tips here.


EHM Hotel Offenburg City
Okenstrasse 15-17
77652 Offenburg